Last updated: 28 May 2026
1. What we collect
Account information you provide, telemetry from registered machines, and standard analytics from your interactions with our products.
2. How we use it
To dispatch services, settle payments, improve the platform, and meet legal obligations.
3. Sharing
We share data with the owners and operators required to complete a booking, with payment processors, and with regulators where required.
4. Retention
We keep data only as long as needed for the purpose collected. Booking records are kept for seven years for tax and audit.
5. Your rights
You can access, correct, or delete your data at any time by writing to our privacy office.
6. Security
We use industry-standard controls including encryption in transit and at rest.
7. International transfers
We operate across multiple jurisdictions. Data may be transferred under appropriate safeguards.
8. Children
Our services are not directed at children under 13.
9. Updates
We will post updates here and notify account holders of material changes.
10. Contact
Privacy questions? Write to privacy@fermachi.example.